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Chevron Corporation Assistant, Card Services - Hong Kong Support in Kuala Lumpur, Malaysia

Chevron Malaysia Limited is accepting online applications for the position of Assistant, Card Services - Hong Kong Support located in Kuala Lumpur, Malaysia through October 15, 2020 at 11:59 p.m. (Eastern Standard Time).

Responsibilities for this position may include but are not limited to:

Card Operations

  • Responsible for the setup of StarCard customer account and card data to ensure data accuracy, etc in compliance with Data Privacy Ordinance in Hong Kong

  • Performs Easenet and search negative records of the Card applicants via external source when handling new StarCard applications

  • Follows up with on card application status, autopay application etc.

  • Follows up with Banks on handling autopay

  • Handles StarCash Account creation, printing of StarCash Card and card delivery arrangements

  • Inputs the StarCash Breakage entries monthly

  • Prepares entries in StarCash Card

  • Handles coupon reconciliation with adjustment file on tax and rebate

  • Scans and sends application forms with support documents to HK Credit for StarCard application approvals

  • Maintains good filing system

Credit Support and Collection

  • Handles credit monitoring and management to maintain good credit performance

  • Monitors credit limit utilization status

Account Management and Customer Services

Supports Card Marketing Initiatives or Programs

Required Qualifications:

  • Diploma / Bachelor’s in Business, Accounting, or Marketing

  • 1-2 years of experience

  • Strong administrative and organization skills

  • Strong teamwork - cross functional support to Card Marketing, Card Operation, Credit Management and Card Sales

  • Detailed and process driven – to ensure effective and reliable support to business through compliance and fluency in established processes

  • Fast and adaptable learner, given the cross function support this position entails

  • Proficient in Microsoft Office applications

  • Must be to read, write and speak Cantonese as the role will be mainly liaising with Cantonese-speaking stakeholders

Relocation Options:Relocation will not be considered.

International Considerations:Expatriate assignments will not be considered.

Chevron participates in E-Verify in certain locations as required by law.

Chevron participates in E-Verify in certain locations as required by law.

Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in San Ramon, Calif. More information about Chevron is available at

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.