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Chevron Corporation Customer Sales Associate in Makati City, Philippines

Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.

Chevron is accepting online applications for the Customer Sales Associate position through June 18, 2021 at 11:59 p.m. PH Time.

Responsibilities for this position may include but are not limited to:

  • The Marketer Account Support Customer Sales Associate (CSA) provides North America Lubricants marketers practical business solutions through experience, networking and effective problem-solving techniques.

  • Responsible for building and maintaining strong relationships with customers while executing work in the areas of account set up and maintenance, customer facing order-to-cash digital platforms, purchasing reconciliations, resolving billing disputes, case activity management, and first point of contact for transitioning marketers to the appropriate solution providers.

  • The CSA is a resource to Lubricants Business Consultants responsible for the profit and loss of accounts and will be relied on to provide business process knowledge and partner with the Credit and Tax teams as needed.

  • Positive change management and agile mindset will be required to be successful in this role.

    Required Qualifications:

  • Bachelor's Degree in any business-related course

  • Minimum 2 years’ work experience

  • Excellent command of English language for both oral and written communication

  • Attention to details

  • With analytical and problem-solving skills

  • Can multi-task and can work independently

  • With good attendance record

  • Open to be assigned to night shift and to work on a shifting schedule, if needed

    Preferred Qualifications:

  • With experience in SAP

    Relocation Options:

    Relocation will not be considered within Chevron parameters.

    International Considerations:

    Selected candidates will work in Philippines under the local payroll system and benefits.

    Why join Chevron (for external candidates only):

  • Chevron is one of the world’s leading integrated energy companies and has been doing business in the Philippines for more than 100 years

  • Chevron offers a competitive package and an opportunity to extend operational support for Chevron offices in five continents

  • Chevron provides career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

  • Chevron is proudly recognized as an employer of choice, guided by a vision of diversity, inclusion and a commitment to equal employment opportunity

  • Chevron operates with the highest ethical standards and place the highest priority on the safety and health of its workforce and the protection of communities and the environment

  • Chevron advocates work-life balance, promotes a healthy behavior in the workplace, and offers employees access to various health and wellness programs

  • Chevron supports a work-from-home arrangement during the COVID-19 pandemic, subject to operational needs

    Recruitment Process and Onboarding during COVID 19 pandemic

HR initial phone screening, virtual panel interview, job offer, medical assessment, onboarding and orientation.

Chevron participates in E-Verify in certain locations as required by law.

Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in San Ramon, Calif. More information about Chevron is available at www.chevron.com.

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

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