Chevron Corporation IT Business Analyst in Makati City, Philippines
The job will be part of International Sites and Card (IS&C) of Downstream and Chemicals IT. IS&C manage, deploy, and support IT Retail and Card Systems that enable our retail business and card marketing operations in Asia Pacific region. Supported systems include Point of Sale, Back Office and Head Office Systems, Card and Payment and mobile application. The role will benefit from broad exposure to business partners and learning critical business processes of the different retail and card operations in Asia Pacific.
Responsibilities for this position may include:
Resolves and debugs system issues; acts as escalation point and conducts deeper level of investigation and works with service providers for resolution.
Supports IT projects by working closely with SMEs, PMO, In-Country Retail Automation (RA) in the planning, deployment, deriving system requirement specification based on business need that gets translated to IT specifications. Understands business use of technology.
Creates user stories and reviews business and technical specifications with the BU and vendor.
Integrates and tests diverse systems, sub systems, networks, and servers to optimize performance.
Develops solutions and workarounds using programming languages e.g., C#, Java, VBScript, VBA, Batch Command line, SQL, HTML
Helps design business processes around software application functionality
Leads and facilitates business and technical discussions with remote stakeholders and SMEs across the region including executive level project sponsors.
Bachelor's Degree in Computer Science, Engineering, Math, Statistics or other relevant fields.
At least 5+ years’ experience with technical and/or business knowledge in 2 or more areas e.g., retail site systems, payment systems, mobile app, testing and integration, business analysis, production support with good overarching understanding on retail petroleum marketing and store systems.
Critical thinking skills for framing, analysis, and synthesis of complex issues.
Ability to tailor business processes to adapt to application functionality and processes.
Strong stakeholder engagement; proactively collaborates with external and internal customers
Technical writing - Being able to communicate complex ideas, status of issues and changes in a clear way (oral and written) to all levels of staff across the org.
Ability to do low code, develop and understand programming languages e.g., C#, VBScript, VBA, SQL, HTML is preferred.
Working knowledge of basic networking, security protocols, and MS Azure Cloud is an advantage.
Working knowledge and understanding of Secure File Transfer Protocol (sFTP) used for exchanging data and experience in SQL Database queries and table is preferred.
Independent, organized and multi-tasker. Ability to work effectively and proactively in a multi-functional setting
Detail oriented with the ability to quickly assimilate and apply new concepts, business models and technologies.
Can effectively cope with change; can shift gears comfortably; can deal with ambiguous situations.
Highly motivated and self-starter
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in San Ramon, Calif. More information about Chevron is available at www.chevron.com.