Chevron Corporation Salesforce Developer in Makati City, Philippines
Chevron is accepting online applications for the position of Software Engineer - Salesforce Service Cloud located in Makati City, Philippines.
Join our Team
Chevron’s strategy is straight-forward: be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future. To achieve these goals, we’ll build on the assets, experience, capabilities, and relationships we’ve developed over 140 years to incubate and grow new business.
Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition. An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You’ll find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.
Join Chevron IT. Lend us your skills and enjoy a great career with Chevron.
As a Software Engineer - Salesforce Service Cloud , you will:
Use computer science engineering principles and software languages to design and develop complex software solutions specifically with the use of Salesforce Service Cloud
Focus on next-generation technologies that change how users connect, explore, and interact with information and one another
Actively participate in an integrated DevOps Team utilizing Agile methodologies with strong change management focus
Perform coding, unit testing and/or system configuration changes to resolve defects and/or develop new enhancements, utilizing standard procedures and techniques
Have interest in and ability to learn new technologies and techniques. Put learning into action by modernizing applications through re-platforming, re-architecting, re-engineering, and automation
Provide daily operational support for several applications by troubleshooting incidents to identify root causes and solutions, identifying and resolving problems, designing and implementing configuration changes and monitoring performance
Proactive communication and quick response to project work and production issues. Strong customer focus
Develop domain knowledge by understanding business processes
Monitor interfaces/data loads, administer security, and provide feedback/solutions on application performance
Identify areas for improvement through understanding of technical and business requirements. Partner with Application Engineers/team members to address tactical and strategic issues
Support and/or drives technical upgrade projects and change initiatives
Develop and maintains technical support documentation
Maintain IP Compliance on systems and software as appropriate
Has in-depth knowledges and experience working on Salesforce products and functionalities (Service Cloud preferred)
Salesforce certifications are required (Platform Developer I & II preferred)
Understanding of customer service center business processes and technologies preferred
Must be a self-starter, can adapt to the use of new technology, able to multi-task, and able to work independently
Knowledge of security/access control, scalability, high availability, concurrency, online diagnoses, deployment, upgrade/migration, internationalization, production support and other SaaS enterprise software issues.
Has a keen eye for good architecture and the ability to develop new architecture and frameworks
Must have a disciplined, methodical, minimalist approach to designing and constructing layered software components that can be embedded within larger frameworks or applications
Chevron offers a complete package and provides career development opportunities to all employees. We do this through on-boarding, training and development, mentoring, volunteering opportunities and employee networking groups. We advocate work-life balance and offer employees access to various health and wellness programs.
Working with us
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to lesbian, gay, bisexual and transgender equality in the workplace.
Allowances, medical and optical reimbursements
Health care coverage for you and your eligible dependents
Robust employee centred programs for health and wellness
Time-off to promote healthy work-life balance or to care for your family
Annual corporate incentive bonus when the company meets established goals
Recognition & awards program
Long-term savings plan
Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
Hybrid work model - work remotely from home several days a week
Connect with us:
YouTube Chevron (https://www.youtube.com/watch?v=tg_3WcrCM_g)
Chevron participates in E-Verify in certain locations as required by law.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.