Chevron Corporation Service Associate in Makati, Philippines
Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy.
Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.
Chevron is accepting online applications for the position of Service Associate located in Makati City, Philippines through December 18, 2018 at 11:59 PM.
Responsibilities for this position may include but are not limited to:
Works on SAP billing front-end system edits, for orders received through the systems
Proactively monitors SAP sales orders on a daily basis to ensure that these are invoiced timely and accurately
Coordinates with other business units/groups to work on sales orders in SAP issues that are raised
Manages administration and maintenance of customer pricing mechanisms, service fees, and discounts for all products
Works on global cancel and re-bill and manual billing process for NAL sales products
Manages the creation and distribution of all standard, recurring and ad hoc Business Intelligence (BI) reports required
Analyzes customer problems related to invalid entry of master data, pricing master data or billing information to determine a resolution
Continuously seeks ways to streamline admin requirements of customers in support of improving process efficiency where appropriate
Ensures all cases/issues are closed in a reasonable period of time as determined by service level agreement
Bachelor's Degree in Business or related course
Above average communication skills
Good eye for detail
Highly reliable and team player
Can work with minimun supervision
Relocation will not be considered within Chevron parameters.
Expatriate assignments will not be considered.