Chevron Corporation Technical Analyst (Direct Hire Contractor) in Makati, Philippines
Chevron is one of the world's leading energy companies, with approximately 60,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources, including biofuels and geothermal energy.
Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.
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Requisition ID: [[id]]
The IT Technical Analyst role is under the Retail & Card Systems located in Manila. The team is part of International Sites and Card (IS&C) of Downstream and Chemicals IT. IS&C deploy, manage and support the IT Retail Systems that enable our retail business and card marketing operations in AP and AMEP regions. Some of the systems supported include:
Back Office System (BOS) – Envoy / NAMOS
Point of Sale (POS)
Electronic Payment System (EPS)
Card / Loyalty
Emerging retail digital technologies
Responsibilities for this position may include but are not limited to the following:
Resolves technical issues, acts as escalation point and conducts deeper level of analysis and investigation and works with service providers for resolution.
Plans and performs tests in support of retail systems on replacement and new release update.
Works closely with the SMEs, In-Country Retail Automation (RA) in the planning, deriving system requirement specification based on business requirement.
Support IT projects in the emerging technology space from desktop to mobile. Emerging technology include but are not limited to mobile applications, electronic and mobile payments, loyalty programs, store systems and customer analytics.
Effective communicator (oral and written); able to convey clearly status of issues and changes and why to all levels of staff across the organization.
Will need to work with remote stakeholders and vendors from across the region
Act as a liaison between Business and Technology stakeholders.
Bachelor's Degree in Computer Science, Engineering, Math, Statistics or other relevant fields.
At least 3+ years’ experience working in the areas of testing and integration, production support, business requirements gathering and analysis on Retail, Cards and Payment Systems or other marketing mobile applications.
Experience with Agile Software Development methodology is desired.
Software Testing skills - ability to write test strategies, test plans, test scenarios/scripts and execute them.
Independent, organized and multi-tasker. Ability to manage operational matters or tasks and track issues daily requiring immediate disposition to ensure productive operations.
Demonstrates ability to think strategically and work independently.
Demonstrates ability in problem solving and critical thinking skills for framing, analysis, and synthesis of complex issues.
Effective written and oral communication skills.
Highly motivated and self-starter
Relocation will not be considered within Chevron parameters.
Expatriate assignments will not be considered.
Regulatory Disclosure for US Positions:
Chevron is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Review federal laws protecting equal rights for applicants and employees (EEO is the Law)
Chevron participates in E-Verify in certain locations as required by law.
For more information about E-Verify please click on a link below.
E-Verify Poster (English) or E-Verify Poster (Spanish)